For your convenience, we’ve answered the most frequently asked questions by previous guests. If you have any further queries regarding your stay at The Courtyard Apartments, Carrick-On-Shannon, please do not hesitate to Contact Us.
Can I make my reservation by phone?
Our reservation team are available to take bookings from Monday to Saturday 9.30 am - 6.00 pm.
Where is Check-In?
The Courtyard Apartments are based in the heart of Carrick-on-Shannon. Our reception desk is located in Murtagh Bar on Main Street. If you need any help on arrival or with directions, please Contact Us.
What time are Check-In and Check-Out?
Guests may Check-In any time between 2.30 pm and 6.00 pm.
Check-out is by 11.30 am.
Check-out is by 11.30 am.
What if we arrive after Check-In time?
Not a problem. We will provide you with either a contactless Check-In option or we will have someone to check you in. Please be sure to call to give us an estimated time for your arrival. There is always someone available to answer our phones through the night.
What do I do if I need to cancel my booking?
Cancellations are allowed 24 hours prior to arrival. However, full payment will be required if you cancel with less than 24 hours notice.
What payment options are accepted?
I have booked an apartment for my family, what does this include?
Our self-catering apartments include bedroom, bathroom, kitchen and living room areas inclusive of all the facilities required to relax, enjoy and cook in our apartments.
Are there elevators in the apartments?
Yes, there are elevators to assist bringing you to your apartment. Our complex has two blocks, both of which are accessible by elevator.
Are the kitchens in the self-catering apartments well-equipped?
Yes, our stylish kitchens come fully-equipped with kettle, toaster, microwave, dishwasher, cooker, washer/dryer, plus crockery, cutlery and glassware.
Are linen and towels provided?
Yes, all linen for the beds are provided plus a hand towel and bath towel are available to all of our guests. Extra linen and towels are available on request. Hairdryers can also be made available by contacting reception.
What are the parking options at The Courtyard Apartments?
Free underground parking is available at the apartments.
Is there Wi-Fi at The Courtyard Apartments?
Yes, free Wi-Fi is available in the apartments for all our guests.
Are pets allowed in the apartments?
Unfortunately, pets are not permitted at The Courtyard Apartments.
Are travel cots provided?
Yes, we can provide travel cots on request. Please advise if you require a travel cot prior to your arrival.